Despite the significant role digital technology has played in social movements, including the political protests in Iran last year, many still doubt the ability of these technologies to foster civic engagement and social change. In “Small Change: Why the Revolution will not be Tweeted,” Malcolm Gladwell claims the enthusiasm for social media is “outsized,” and that 50 years after the Civil Rights Movement
we’ve (“we” meaning Americans writ large) “seem to have forgotten what activism is.” Gladwell’s analysis highlights many short comings
of social networking technologies, and moreover, makes (very) clear his distinction between social networks performing one-off acts of kindness and hierarchical organizations making “real” social change.